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QM Values MicroCourse
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QM Values MicroCourse
QM Values MicroCourse
Curriculum
9 Sections
11 Lessons
10 Weeks
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Introduction to Quality Management
This module gives the learner an overarching understanding of what 2QR® quality management is along with its component values.
3
1.0
QM Intro
1.1
QM Experience
1.2
QM Focus Survey
Zero Defects Attitude
This module covers the foundational construct of the Zero Defects Attitude.
1
2.0
ZDA Presentation
Vocational Certainty
1
3.0
Vocational Certainty Presentation
Process Quality
1
4.0
Process Quality Presentation
Administrative Consistency
1
5.0
Administrative Consistency Presentation
Executive Credibility
1
6.0
Executive Credibility Presentation
Personal Authenticity
1
7.0
Personal Authenticity Presentation
Ethical Dependability
1
8.0
Ethical Dependability Presentation
Keeping the Promise/MAP Culture
1
9.0
Keeping the Promise/MAP Culture Presentation
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