Learn about the eight values of quality management that prepare an individual and organization to deliver exceptional products and services to clients and constituents. This course is suitable for business, education, and non-profit.
Curriculum
- 9 Sections
- 11 Lessons
- 10 Weeks
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- Introduction to Quality ManagementThis module gives the learner an overarching understanding of what 2QR® quality management is along with its component values.3
- Zero Defects AttitudeThis module covers the foundational construct of the Zero Defects Attitude.1
- Vocational Certainty1
- Process Quality1
- Administrative Consistency1
- Executive Credibility1
- Personal Authenticity1
- Ethical Dependability1
- Keeping the Promise/MAP Culture1
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